A comprehensive service solution to ensure uninterupted operations
At Cobham SATCOM we know that communication is crucial to your industry. For safety, resilience, efficiency and productivity reasons it cannot be hindered and malfunction of equipment cannot be tolerated. We have a long history of reliability and world-class service and offer you a service solution that satisfies even your most demanding needs.
Our Global Service Solution consists of several different elements that enable us to service your mobile communications equipment - whether radio or satellite based - to the highest standards.
24-7 Self Service Center / Technical Downloads
Cobham SYNC is an online tool which gives end-users access to Manuals as well as Software Updates and Technical Notifications. Downloads
Find a service company
Our worldwide partner network offers you a complete range of service and support, and addresses all issues quickly and reliably for all EXPLORER products. Whatever happens, your business will not suffer.
Find a local service company
Your first point of contact. The global network of partners and dealers, ready to service you from anywhere in the world at a standard service commitment. Find out more
Technical Service Partner
Extended service commitment covering our land mobile products. Find out more
Registered Resellers are appointed and supported by a Cobham SATCOM Distribution Partner. You will find contact details to Registered Resellers in the Where to Buy list as well as the Find Service list.
Local Branch of Global Partner
Some of the Regular Partners operate globally and have local branches in geographical strategic places, being able to offer technical services on Cobham SATCOM products at standards defined by the Partner. Such Local Branches appear in the Find Service list together Technical Service Partners, Service Distributors and Registered Resellers.
Technical Service Distributor
The service distribution role assists the local dealers and resellers in servicing and supporting the Cobham SATCOM products in the region. Find out more
Online technical support portals for registered customers. Find out more
Extended Warranty and Premium coverage
From standard to flexible warranty terms and service agreements, to suit your needs. Ccontact your partner or dealer to get a tailored solution that suits your needs. Find out more